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The Playbook Scorecard
Questions? Refer to the
Azzip Way
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Store
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Please select an option
Pick The Store You Are Auditing
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Bloomington
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Greenwood
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Owensboro
Michigan Road
Manager On Duty
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Grader
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Grader's Email
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Date Of Grading
Shifts Observed
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Open
Lunch
Post-Lunch/Pre-Dinner
Dinner
Close
Check All That Apply
Are all jobs being assigned appropriately and with intention?
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Yes
No
Comments
Are the jobs being followed appropriately after assignment?
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Yes
No
Comments
Are the daily checklist being completed?
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Yes
No
Comments
Is the schedule being made in an appropriate manner to ensure The Playbook can be followed?
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Yes
No
Comments
Float: Did any customer have to sit at a dirty table?
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Yes
No
Comments
Is an appropriate amount of time being spent in the dining room including on keeping the floors and drink station clean?
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Yes
No
Comments
Is the float working on only appropriate tasks during the rush? NOT anything dough related, prep, or breaks of their own.
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Yes
No
Comments
Are dishes being kept up with appropriately? Also is the rest of the kitchen being kept clean?
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Yes
No
Comments
Are three employees being utilized on the make station to knock down lines when needed?
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Yes
No
Comments
Is the Online Ordering process being done intentionally and consistently?
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Yes
No
Comments
Did you see any six star moments?
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Yes
No
Comments
Score out of 11
General Comments
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