Privacy Policy

This policy explains what information Azzip Pizza, LLC ("Azzip," "we," "us") collects through azzippizza.com and survey.azzippizza.com, how we use it, who we share it with, and the choices you have.

The short version

• We collect what you choose to give us, such as when you fill out a form, take a survey, or sign up for emails or texts. We also collect basic information about how you use the site.
• We use it to answer you, run our programs (like Creator Rewards, We Give Azzip, and catering), keep the site safe, and improve and promote Azzip.
• We do not sell your personal information.
• You can unsubscribe from our emails or texts at any time.

Information you give us

• Contact and feedback forms. Your name, email, phone number (if you add it), the store you're writing about, and your message or answers. We save the submission and email it to the Azzip team that handles it.
• Creator Rewards help forms (Missing Points and Can't Scan). Your name, phone number, email, the store and date of your visit, and purchase details such as the time, pre-tax total, receipt or order number, and, if you choose, the last four digits of the card you paid with. We use this only to find your purchase and fix your account. We never ask for a full card number.
• We Give Azzip fundraisers. For a fundraiser request: the organization's name, email, and tax ID (EIN), a contact name and phone number, the store and date you'd like, the expected attendance, and a description of the event. For a missed giveback scan: your name, optional email and phone, purchase details, the giveback code, and the organization's name. To let you track a request, we email you a one-time sign-in link.
• Catering requests. Your name, email, phone, organization (optional), the store, event date and time, guest count, pickup or delivery, package, and any details you add.
• Surveys. Your answers, the store you visit and when, your email and/or phone number, which rewards or drawings you opt into, and a photo if you choose to add one. We also record your browser type, the page that sent you to the survey, and a scrambled (hashed) version of your IP address so we can limit repeat entries. We don't store the IP address itself.
• Email newsletter. Your first and last name, email address, and home store.
• Text messages. On our SMS sign-up page: your email, phone number, and which kinds of texts you agree to receive.
• Our arcade game. If you post a high score, the initials you enter and your score appear on a public leaderboard. We keep a scrambled version of your IP address and your browser type to stop cheating.
• Online shop. If you buy from our online shop, your payment is handled by Stripe, so we never receive your full card number. Your name and shipping address go to Printful, which prints and ships the order.

Information collected automatically

When you visit the site, we and our partners use cookies and similar technologies to understand how the site is used and to measure and show Azzip ads:

• Google Tag Manager and Google Analytics: which pages you visit, how you got here, and general information about your device and browser, so we can see what's working.
• Google Ads and the Meta Pixel (Facebook and Instagram): so we can measure our ads and show Azzip ads to people who have visited our site. When you finish a survey, we tell these tools that a survey was completed. We don't send them your email address, phone number, or survey contact details.
• Vercel Web Analytics: simple page-view counts from our hosting provider.
• Vercel BotID: when you submit a form, it checks your browser to tell people from automated spam.

Location. If you tap "Sort by distance from me" on our Locations page, your browser asks for permission to share your location. We use it in your browser to sort the stores by distance and don't save it. Maps on our location pages are provided by Google Maps, which receives standard information (like your IP address) when the map loads.

Saved in your browser. We keep a few small preferences on your device, such as your preferred store for ordering, your favorite locations, and which announcements you've already seen. They stay in your browser and you can clear them at any time.

How we use information

• To respond to you and provide what you asked for: answering questions, handling catering and fundraiser requests, finding missing points, and fixing rewards accounts.
• To run Creator Rewards, our surveys, drawings, and promotions, including awarding points you opt into.
• To send you emails or texts you signed up for.
• To keep the site secure and prevent spam, fraud, and abuse.
• To understand how the site is used, improve it, and promote Azzip, including through ads.
• To meet legal obligations.

Who we share information with

We share information with companies that help us run Azzip, and only so they can do that work for us:

• Vercel hosts the website and provides analytics and bot protection.
• Supabase stores our website data, including form submissions, survey responses, and uploaded photos.
• Resend delivers the emails that send form submissions to our team.
• Mailchimp runs our email newsletter and text messages.
• Hang runs Creator Rewards. If you opt into rewards points in a survey, we share your phone number (and your name and email if you give them) to find or create your account and add the points.
• Google (Tag Manager, Analytics, Ads, and Maps) and Meta (the Meta Pixel), as described above.
• Stripe and Printful, if you buy from our online shop.

We may also share information if the law requires it, to protect the rights and safety of our guests, team, or business, or as part of a sale or reorganization of our business.

We do not sell your personal information.

Online ordering, rewards, and other sites

Online ordering at order.azzippizza.com is powered by Olo, which processes your order information on our behalf. See our Olo Privacy Policy & User Agreement and Online Order Policies. Creator Rewards at rewards.azzippizza.com is run with Hang. Some links, such as job applications and social media, take you to other sites that have their own privacy policies.

Your choices

• Email: use the unsubscribe link at the bottom of any newsletter email.
• Text messages: reply STOP to cancel or HELP for help.
• Cookies and ads: you can block or delete cookies in your browser settings. You can also use the Google Analytics opt-out add-on, adjust your ad settings in Google's My Ad Center, and adjust your ad preferences in your Facebook or Instagram settings.
• Location: you can say no to the location prompt or turn off location access for our site in your browser.
• Your information: to ask what information we have about you, or to correct or delete it, contact us using the details below.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it. Our survey drawings are open only to people 18 and older.

How long we keep information

We keep personal information only as long as we need it for the purpose we collected it, such as answering your message, running a program or promotion, keeping business records, or meeting legal requirements. After that, we delete it or remove what identifies you.

Security

The site uses encrypted (HTTPS) connections, and access to submitted information is limited to the Azzip team members who need it. No website can be completely secure, so please don't send us sensitive information we haven't asked for.

Changes to this policy

We may update this policy from time to time. When we do, we'll post the new version here and change the effective date at the top.

Contact us

Questions about this policy or your information? Email us at info@azzippizza.com or use our contact page.