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Creator Rewards · Help center

Creator Rewards FAQ

free drink and cookie for signing up

Creator Rewards is Azzip’s new rewards program where you earn points for every visit, unlock fun mystery boxes, and get a free cookie and drink just for signing up!

The program

How Creator Rewards works

  1. How to join

    Join Creator Rewards with your phone number. You’ll receive a free drink & cookie just for signing up!

  2. Mysteries Await

    Earn points for eating, playing games, and more! Each point will get you closer to opening up a Mystery Box.

    Mystery Box prizes include things like free pizzas, gift cards, and at the top level, you can even win a membership to next year’s POTM Club!

    Want a boost towards your first box? Join the app and the refer a friend. When they make their first purchase, you’ll receive 50 bonus points!

  3. Flaunt it if you've got it

    We’ll have exclusive badges you can earn along the way (we’re looking at you, Mr. Always Gets The Westsider) just for eating your favorite pizzas. We also have 4 tiers to level up through. Everyone starts as a Creator and earns 10 points per dollar. As you visit more, you can become a Tinkerer (11pts/$1), an Innovator (12pts/$1), and at the top level, a Pioneer (13pts/$1) all of which will help you earn your next Mystery Box even faster.

Still stuck?

We’ll sort it out.

Points can take 24-48 hours to show up. Still missing after that, or your code won't scan? Tell us and we'll look into it.

Frequently asked questions

Ask away.

How do I sign up?

Click almost anywhere above (the phone, the link, the animation, this link right here), join at the register in-store, or wait for a friend to send you a sign-up link. It only takes a minute. You’ll log in with your phone number (the same way as online ordering) and enter a confirmation code. After you log in, you’ll fill out your profile, receive your Welcome Box, and be well on your way to earning your first Mystery Box!

Is this an app?

It’s not an app in the App Store or Play Store. Instead, it’s a PWA (progressive web application). It provides a native app-like experience and can still be downloaded to your home screen for easy access.

I suggested a rewards program YEARS ago. Why now?

We’ve looked on and off for years, but finally found a solution that works well with our point of sale, has the level of customization we were looking for, and is fun! The other options before were either entirely custom (think Starbucks) or too simple/forgettable (e.g. a punch card system).

How do I use my Rewards?

Once the cashier has finished ringing up your order, click the check-in QR code button on your screen and show it to the barcode scanner. Then, you can go to your Rewards. Rewards live in your Wallet. The Wallet can be accessed in the top left 3-bar menu of Creator Rewards or by clicking the wallet icon in the top right. Pick out the Reward you’d like to apply and click the “Scan in-store” button. Use the scanner again and it will apply that discount to your order. Currently rewards can only be used in-store.

Does this program work for online orders?

You will earn points for online orders if the phone number on your order matches your rewards phone number. Check each reward’s redemption details to see where you can use it.

What are Quests?

Quests are another way to earn points, badges, and rewards. They could be as simple as eating at Azzip twice in a week or adding a cookie to your next three visits. They’ll appear from time to time at the bottom of the home screen and will tell you what’s needed to complete them.

What are Badges?

Badges are trophies that reward you for being you. Love ordering a cookie with each meal? Can’t get enough Westsiders? Do you catch a case of Crab Madness for the March Crabness? 🦀🍕 Check in during your visits and you’ll start seeing badges in your account over time.

What are Tiers?

Tiers are how points are calculated for your account. Everyone starts as a Creator and earns 10 points per dollar spent at Azzip. As you level up, you can start earning 11 points per dollar as a Tinkerer, 12 as an Innovator, and 13 points per dollar as a Pioneer. Points count towards your tier on a rolling annual basis. Once you reach a higher tier, it becomes a little easier to maintain that tier and reach the next one.

What is the word of the day?

It’s unique to your account, so we don’t have the answer, but you can get extra guesses by checking in at an Azzip location. You have up to 5 guesses to figure out the secret word. Grey letters aren’t in the puzzle, purple letters are in the puzzle but are in the wrong place, and green letters are in the puzzle and in the correct place.

Where are my points?

Points should show up quickly, but in some cases take 24-48 hours to show up. If you haven’t seen them after that time has passed, please fill out our Missing Points form: azzippizza.com/rewards/points

Creator Rewards

Join Creator Rewards today!

Join with your phone number and earn points for every visit.

Join Nowfree drink and cookie